Rideshare services like Uber and Lyft are a major part of daily life in California. But when an accident happens, the aftermath can be confusing. Whose insurance covers the damages? What steps should you take? Making the wrong moves can weaken your case and reduce your compensation. Here are the 10 biggest mistakes to avoid after a rideshare accident in California.
1. Not Calling the Police
Some drivers may try to “handle it privately.” Always call law enforcement — you’ll need an official accident report.
Source: https://www.chp.ca.gov/
2. Failing to Seek Medical Attention
Even if you feel fine, injuries like whiplash or concussions may appear later. Always get checked by a doctor.
Source: https://www.mayoclinic.org/
3. Not Reporting the Accident to Uber/Lyft
Both companies require accidents to be reported through their apps. Failure to do so may complicate your claim.
Source: https://help.uber.com/
Source: https://help.lyft.com/
4. Admitting Fault
Avoid apologizing or admitting fault, even casually. Insurance companies may use your words against you.
5. Not Gathering Evidence
Take photos of the scene, vehicles, injuries, and rideshare app trip details. Evidence is key in proving liability.
6. Ignoring Witnesses
Witness statements can be powerful in supporting your version of events. Get their contact information if possible.
7. Relying Only on Insurance Companies
Rideshare insurers may try to minimize payouts. Their priority is protecting the company, not you.
8. Not Understanding Insurance Coverage
Uber and Lyft provide $1 million in liability coverage during active rides. But coverage varies depending on whether the driver was waiting for a ride, en route, or transporting a passenger.
Source: https://www.nhtsa.gov/road-safety/understanding-vehicle-insurance
9. Delaying Legal Help
The longer you wait to call an attorney, the harder it becomes to collect strong evidence and pursue your claim.
10. Settling Too Quickly
Insurance companies often offer low settlements early. Accepting too soon may leave you without enough compensation for future medical costs or lost wages.
Protecting Your Rights After a Rideshare Crash
If you’ve been involved in an Uber or Lyft accident:
- Call 911 and get medical attention.
- Report the accident in the app.
- Collect as much evidence as possible.
- Contact a rideshare accident lawyer immediately.
At Hillstone Law, we help accident victims fight for maximum compensation after rideshare crashes. Whether you were a passenger, another driver, or a pedestrian, our team understands the complexities of rideshare insurance coverage.
Free Consultation
If you or a loved one has been injured in a rideshare accident, call Hillstone Law today for a free consultation.
Note: These blog posts are created solely for the use of Hillstone Law. The information is gathered from internet research, publicly available sources, and artificial intelligence (AI) tools such as ChatGPT. While we aim to share helpful and educational content, Hillstone Law does not independently verify every detail. Some information may be incomplete, outdated, or subject to change without notice. If you believe any part of a post is inaccurate, misleading, or infringes upon copyright, please contact Hillstone Law immediately so we can review it and take appropriate action, including correction or removal.
Disclaimer: The material provided in these blogs is for general informational purposes only and should not be considered legal advice. Reading these posts does not create, and is not intended to create, an attorney-client relationship with Hillstone Law. Our intent is to share knowledge, raise awareness, and provide helpful resources to the public; however, Hillstone Law makes no warranties or guarantees about the accuracy, completeness, or reliability of the information provided, and expressly disclaims liability for any actions taken in reliance on it. The photos used in these posts are for illustrative purposes only and do not depict actual clients, individuals, or incidents unless expressly stated. If you or a loved one has been injured in an accident, please contact Hillstone Law at (855) 691-1691. Our attorneys are available to answer your legal questions and help you understand your rights.








