The San Diego Zoo covers about 100 acres and welcomes millions of visitors every year. With that many people moving through walkways, exhibits, shops, restaurants, and tram lines on terrain that can become uneven or slippery, accidents are always possible. When they happen, it is important to understand whether the zoo may be legally responsible.

Who Owns and Operates the Zoo

The San Diego Zoo is operated by a nonprofit organization, which means it is treated more like a private entity under the law. Because it is not a government agency, it does not enjoy the special immunities that government bodies sometimes have. That means injured visitors may face fewer legal obstacles when seeking compensation.

Common Circumstances Where Injuries Happen

Some of the most frequent scenarios that may give rise to injury claims include:

Slip and fall or trip incidents caused by wet surfaces, uneven paving, or obstructions
Incidents involving animals, especially in interactive or petting zones
Falling or unstable structures, displays, signs, or railings
Accidents involving zoo transport vehicles or trams used by visitors
Illness caused by food vendor negligence or allergic reactions

What You Should Do If You Are Injured at the Zoo

Taking prompt and smart steps after an injury can make a big difference in whether you are able to recover compensation. Key steps include:

Seek medical care immediately even if the injury seems minor
Notify zoo staff and have them file an official incident report and request a copy if possible
Take photos of the hazard, the scene of the injury, your injuries, and anything else relevant
Collect contact information from witnesses who saw what happened
Avoid admitting fault or downplaying what happened until after you consult with a lawyer

Lawsuit vs Settlement Before Legal Action

Many injury cases at venues like zoos are resolved through settlements out of court. Settlements can be a quicker and less stressful option. But sometimes filing a lawsuit is necessary if the responsible party does not offer a fair settlement or if you need to preserve your legal rights and gain access to evidence through discovery.

How Hillstone Law Can Help

Hillstone Law helps injured visitors by evaluating the facts of your case, determining who may be responsible, gathering the evidence that matters including incident reports and expert assessments, negotiating with insurance companies, or taking legal action if needed. We work on a contingency fee basis so you do not pay unless we win for you.

If you suffered an injury at the zoo, contact Hillstone Law for a free consultation. We will review your case, explain your options, and help you seek the compensation you deserve.