After an accident you expect your insurance company to act fairly. You pay premiums and believe they will handle your claim honestly and in a reasonable timeframe. When they do not do so California law calls that bad faith.
The Insurance Company’s Legal Duty
Every insurance policy in California includes an implied covenant of good faith and fair dealing. That means your insurer must deal with you fairly, investigate claims properly, and pay what they owe under the policy without unreasonable delay or denial.
Examples of Bad Faith Behavior
- Denying a valid claim without a reasonable basis
- Unreasonably delaying payment while your bills accumulate
- Failing to properly investigate the claim including ignoring key medical records or evidence
- Misrepresenting policy coverage or facts about what your policy requires
First-Party vs Third-Party Bad Faith
First-party bad faith involves your own insurance company when you file a claim under your policy for medical payments, property damage, or uninsured/underinsured motorist coverage.
Third-party bad faith arises when someone files a claim against the at-fault party’s insurer. In most cases you cannot sue them for bad faith unless the insured gives you that right after a judgment or settlement.
How California Law Defines Bad Faith
California Insurance Code section 790.03 lists practices that are unfair including not responding promptly to claims, misrepresenting policy facts, failing to investigate or giving undue delay.
To prove a bad faith claim you generally need to show you had a valid policy, the claim was covered, the insurer acted unreasonably, and you suffered harm because of their actions.
What You Can Recover
If an insurer is found liable for bad faith you may recover more than what was originally owed under the insurance policy. Damages may include medical bills, lost income, interest, emotional distress.
If the insurer’s conduct was especially egregious such as lies or knowing misrepresentations you may also be eligible for punitive damages.
Time Limits to File a Claim
There are strict deadlines for filing a bad faith lawsuit.
For breach of contract claims (your insurer did not fulfill the terms of the policy) you typically have four years from the date of breach.
For tort claims (for example emotional distress or punitive damages) you generally have two years from when you knew or reasonably should have known the insurer acted unfairly.
Why Legal Representation Matters
Bad faith cases are complex. Insurance companies have legal teams and tactics to avoid large payouts. A specialized attorney knows how to gather evidence such as communications, internal documents, policies and precedent legal decisions. A skilled lawyer also makes sure all procedural rules and deadlines are met.
Note: These blog posts are created solely for the use of Hillstone Law. The information is gathered from internet research, publicly available sources, and artificial intelligence (AI) tools such as ChatGPT. While we aim to share helpful and educational content, Hillstone Law does not independently verify every detail. Some information may be incomplete, outdated, or subject to change without notice. If you believe any part of a post is inaccurate, misleading, or infringes upon copyright, please contact Hillstone Law immediately so we can review it and take appropriate action, including correction or removal.
Disclaimer: The material provided in these blogs is for general informational purposes only and should not be considered legal advice. Reading these posts does not create, and is not intended to create, an attorney-client relationship with Hillstone Law. Our intent is to share knowledge, raise awareness, and provide helpful resources to the public; however, Hillstone Law makes no warranties or guarantees about the accuracy, completeness, or reliability of the information provided, and expressly disclaims liability for any actions taken in reliance on it. The photos used in these posts are for illustrative purposes only and do not depict actual clients, individuals, or incidents unless expressly stated. If you or a loved one has been injured in an accident, please contact Hillstone Law at (855) 691-1691. Our attorneys are available to answer your legal questions and help you understand your rights.








