Accidents in drive thru lanes can happen even at low speeds. Narrow lanes, distracted drivers, limited visibility, and pedestrian traffic all increase the risk.

Steps to Take Right Away

Seek medical care immediately, even if you don’t feel hurt. Some injuries develop symptoms later, and a prompt medical evaluation helps document your condition.

Gather evidence if you can. Take photos or videos of vehicle damage, the surrounding area, and any visible injuries. Write down all relevant details such as the date, time, location, weather, and traffic conditions.

If you haven’t done so already, report the accident to the police. In California, you must also notify the DMV if anyone was injured or if there was substantial property damage. Submit the required report within ten days.

Notify your insurance company even if you think you’re not at fault. Be cautious when speaking with insurance adjusters. Do not admit fault or say you are uninjured. Save formal statements for your attorney.

If there were witnesses such as bystanders, staff, or other drivers, collect their contact information. Their statements may support your case.

How Liability Works in Drive Thru Accidents

You may be entitled to compensation for medical costs, property damage, lost income, and other losses if someone else was legally responsible.

Potential parties who could be held accountable include the at fault driver who caused the accident, the business owner or property operator if unsafe conditions like poor lighting or potholes contributed, designers or builders of the drive thru in cases of design flaws, and vehicle manufacturers or parts suppliers if a mechanical defect was involved.

Possible Damages You Can Claim

Compensation may cover immediate and future medical expenses, lost wages and reduced earning ability, pain and suffering, and vehicle repairs or replacement.

Timeline and Legal Process

California law generally allows two years from the date of the accident to file a personal injury lawsuit. Delays in filing can result in losing your right to pursue compensation.

Many cases settle before going to court, especially with strong documentation. However, lawsuits are sometimes needed if insurance companies dispute liability or damages.

An experienced personal injury attorney can guide you through building a strong case, including gathering evidence, evaluating liability, estimating damages, and negotiating with insurers.