You acted responsibly. Rather than getting behind the wheel after a night out with friends, you opted to use a rideshare app on your mobile device. You rely on large, reputable companies such as Uber or Lyft to ensure you have a secure journey back home. However, just a few minutes into your journey, a feeling of unease washes over you. You observe that the driver is speaking unclearly, maneuvering the vehicle unpredictably, or you detect the scent of alcohol on their breath. Before you have a chance to respond, the driver causes a major accident, resulting in severe injuries for you. This feels like a total violation of the trust you had in that service. You feel wounded, upset, and uncertain. Who is to blame for your injuries when the individual you hired for a safe ride is the one who harmed you?